Hotel Management & Operations

Our balanced scorecard process tracks, measures and guides consistent performance results in key areas that drive long-term success and maximize long-term value enhancement. Our comprehensive operations/management services include:

• Labor and operating expense control
• Effective hiring practices
• Human resource expertise – payroll and benefit administration
• Guest satisfaction and quality controls
• Preventative maintenance and engineering
• Capital planning
• Procurement – operational, PIP and new construction
• Sales, Marketing, Revenue Management and E-commerce
• Fiscal responsability
• Experts in managing franchise requirements